How the money actually moves
What the schemes really do, what the companies are allowed to ask of you, and what you are entitled to when they get it wrong. Written by our founder and deal editor, not assembled from a press release.
- Banking6 min read
The UK bank switching guide
What the Current Account Switch Service actually does, the five things banks ask of you, the rules that rule people out, and what is on the table today.
By William - Broadband5 min read
Broadband: know your rights
The cooling off period, the speed you were guaranteed, the compensation paid without asking, and the price rise that lets you leave for nothing.
By William - Mobile5 min read
PAC code: keep your number when you switch
How to get a PAC code by text, how long it lasts, and what your old network can charge when you leave. Plus the STAC and INFO texts, and what to do if you have already cancelled.
By William - Broadband5 min read
One Touch Switch: how to switch broadband
How switching broadband works since September 2024: who you contact, what your old provider has to tell you, what they can charge, and the parts of a bundle you still have to cancel yourself.
By William
What makes these different
The figures are live, not typed
Where a guide quotes a switching bonus, it reads the same records our comparison page serves, checked against the bank’s own page. A guide here cannot quote a deal that ended last month, because nobody typed the number in.
A named person wrote it
Every guide carries its author and the date it was last read through. If something in one is wrong, there is a person whose name is on it rather than a content team.
They tell you how to leave
A guide that only explains how to sign up is an advert. These spend as much space on cooling off periods, exit rights and the conditions that disqualify you.
We earn commission on some of the deals we list. It never changes what a guide says, and it never changes the order of a comparison. How we make money.